Growing Livelihood Opportunities for Women

The Logistics Industry

The logistics industry is growing and has the potential to employ nearly 11 million agents by 2030. Today, only 2% of logistics workers are women [1]
Hiring women as delivery agents can enable a more reliable workforce. Photo credit: MONEY SHARMA / AFP via Getty Images

Industry Overview

Logistics is the transport and storage of the parcel from the seller to the end-consumer. Roles in the logistics industry include delivery agent, warehouse packer and sorter etc. [2] The industry is an approximately USD 215 billion market and is expected to grow at around 10.5% annually[3]. This growth is driven by the rise in use of e-commerce and order-taking apps.

The logistics industry has high potential for GLOW as it:

  • Has the potential to employ nearly 11 million workers by 2030[4]
  • Logistics companies are currently facing a shortage of workers, and hence, aim to employ females to get access to a large pool of potential workers
  • Can create well-paying jobs with flexible working hours
  • Leverages women’s capabilities as more reliable, diligent workers[5] with better attention to detail

Interventions to increase women’s participation in last-mile delivery operations

Last-mile delivery operations refers to the final leg of an e-commerce delivery, where the parcel is delivered to the end consumer. Last-mile delivery operations currently employ approximately 1 million delivery agents, less than 1% of whom are women [6]. There is potential to create a large number of well-paying jobs with flexible hours.

Interventions to increase women’s participation in warehouse operations

Warehouse operations refers to storage of physical goods for further distribution. Key roles in warehouses include pickers, packers, sorters, and data entry operators. Hiring women in warehouses can result in improved accuracy in sorting, turnaround time, attendance, and work culture for logistics companies. 

GLOW's Logistics Partners

[1] TeamLease, 2018
[2] Includes job roles in warehousing and storage, postal and courier activities, transportation
[4] Based on a conservative estimate of worker growth of 4% CAGR for Logistics compared to the historical growth rates observed (Logistics Sector Skill Council data
[5] Economic Times, 2017
[6] TeamLease Employment Report, 2018
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