Growing Livelihood Opportunities for Women

Roadmap to Gender Equity for Warehouse Operations

Logistics companies can implement 14 low-cost and low-risk interventions to improve gender equity in their warehouse operations
GLOW warehouse roadmap
GLOW’s 18-month roadmap to gender equity for warehouse companies

Why should logistics companies aim to improve gender equity in warehouse operations?

  • Are ~13% more productive than male workers in the picking role[1]
  • Have ~10% lower response time than male workers[2]
  • Make lesser errors than male workers[3]
  • Have lower damages than male workers[4]
  • Are ~25% less likely to take an uninformed leave than male workers[5]
  • Have lower attrition than male workers[6]
  • Are more sincere than male workers[7]
  • Can address workforce shortages by helping companies access a candidate pool of 30m+ women across urban India[8]

Why do warehouse operations have low gender equity today?

  • Low priority given to hiring women
  • Limited capability to hire women
  • Unfavorable government regulations
  • Low capacity to invest in infrastructure

How can logistics companies make warehouse operations more gender-equitable?

  • Build the organization’s capability: Train managers on how to hire and retain women
  • Demonstrate commitment: To increase motivation of managers, start recognizing and rewarding managers prioritizing gender equity and set gender-equitable policies
  • Enhance working conditions: To retain women, explore modifying the role and strengthening supporting infrastructure

To start your gender diversity journey, download the gender equity roadmap> 

If you want support implementing this roadmap, email us at GLOW@fsg.org.
[1] Based on analysis of 27,000+ orders processed by 8 women and 18 men at a pilot dark store over a 7-week period
[2] Response time recorded as assign-to-start time per order. Based on analysis of 27,000+ orders processed by 8 women and 18 men at a pilot dark store over a 7-week period
[3] Based on interviews with leadership, executives, hub managers, HR, operations managers
[4] Based on interviews with leadership, executives, hub managers, HR, operations managers
[5] Data for 13,805 entry-level workers over a 1-month period
[6] Based on interviews with leadership, executives, hub managers, HR, operations managers
[7] Based on interviews with leadership, executives, hub managers, HR, operations managers
[8] World Bank, PLFS report, Nielson data, FSG interviews with ~6,600 urban women
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