Growing Livelihood Opportunities for Women
Tracking Progress on Gender Diversity through GERS - Hyperlocal
A scorecard to assess hyperlocal delivery companies on their performance on gender equity in entry-level roles and identify areas of improvement
What is the GERS Scorecard?
The Gender Equity Readiness Scorecard (GERS) is an open-source tool developed by FSG’s GLOW program. The purpose of the GERS is to offer a quick, objective assessment of gender equity within a company. This tool:
- Is designed to be used by either the companies themselves or independent evaluators
- Is recommended to be used annually/ bi-annually to track progress
- Has been designed to evaluate an enterprise, and not just one dark store in the enterprise or one city of operation
- Does not include scores on parameters mandated by law (e.g., maternity leave)
- Can be used effectively by a medium or large enterprise [1]
What are the criteria for assessing gender equity progress in the GERS?
The Gender Equity Readiness Scorecard (GERS) for hyperlocal delivery companies evaluates progress on gender equity across four key criteria:
- Outcome criteria focus on women’s representation in delivery agent roles
- Recruitment practices criteria evaluate if hiring approach (e.g., channels, collaterals), documentation/ mobility assistance (e.g., access to EV rentals), and onboarding process are inclusive and ensure seamless integration for all new hires
- Policies criteria focus on robust safety protocols, flexible working options, and health and well-being measures that ensure secure and dignified workplaces for women
- Governance criteria focus on efforts to build capability for managers and leaders, along with robust tracking of diversity metrics to embed accountability, sustain progress, and drive a culture of inclusion across the organization
How can hyperlocal delivery companies and ecosystem players use the GERS to measure their progress?
Hyperlocal delivery companies can use the GERS tool to:
- Get a clear, objective baseline of the company’s performance on gender equity entry-level delivery agent roles
- Identify the next set of policies and practices they can implement to improve gender equity
- Track the company’s progress over time in becoming more gender-ready, and boosting women’s participation
Ecosystem players (e.g., governments, funders) can leverage the GERS to:
- Nudge companies to prioritize gender equity by incentivizing an annual self-assessment through GERS
- Benchmark companies on their performance on GERS and recognize companies leading the change
- Identify emerging trends (e.g., rise in inclusive hiring) and challenges (e.g., limited safety mechanisms) related to gender equity
- Use GERS insights to prioritize specific policies, incentives, and programs for improving gender equity in the industry
To access the GERS for hyperlocal delivery companies, click here >
[1] An enterprise with investment in plant and machinery/equipment exceeding ₹25 crore or annual turnover above ₹100 crore (Source: Ministry of MSME)
