As more and more companies make commitments to inclusive talent practices, or Opportunity Employment, we’ve found that these efforts often overlook the critical role of frontline supervisors and hiring managers and underestimate the role of mental models, assumptions, and organizational culture in supporting this shift. By effectively engaging frontline supervisors and hiring managers in practice and culture change, companies can build buy-in for Opportunity Employment and reap the benefits for frontline employees and businesses alike.
In Manager Mindsets: Best Practices for Engaging Frontline Managers we share best practices for engaging and supporting frontline supervisors in systems change for inclusive talent. These insights were gathered from companies and workforce organizations who have experienced these challenges and lessons firsthand.