Enabling and listening to employee voice can unlock efficiency, productivity, and innovation
Human resources, DEIB, and operations leaders know that while signing bonuses and increased pay can help get employees in the door, it won’t necessarily keep them there. Prioritizing employee voice, both the mechanisms through which it travels and the cultural conditions that let it thrive, can help employers address their talent and business concerns while better supporting their frontline. By enabling and listening to employee voice, you can unlock efficiency, productivity, and innovation across your organization.
Enabling Conditions for Change
Engaging and prioritizing employee voice is an important way to address your talent and business concerns while better supporting your frontline employees, but doing so authentically and effectively goes beyond regularly hosting town halls or collecting survey data.
Drawing on our research and reflecting on our work with employers and frontline employees, we see five conditions that can enable a culture where employee voice can thrive.