An
article in last week’s Economist spotlights a recent
survey conducted by global public relations firm, Edelman, that looks at differing attitudes to companies’ role in society by asking a sample of informed respondents whether they agree with Milton Friedman’s famous quote, “the social responsibility of business is to increase its profits.” The survey is a useful contribution to the field, to the extent that it illuminates cultural differences in attitudes to business; and as the Economist notes, the relative positions of Sweden and the U.S. do indeed warrant a raised eyebrow.
However, like many surveys of this type, the question is based on an assumption that explicitly pursuing social benefit must come at a cost to the company – a premise reinforced by the article itself, which summarises Friedman’s quote as exhorting companies to “forget CSR, make money.” At FSG, we would disagree with that assumption. Rather, companies have an opportunity to both engage in what the Economist calls “corporate do-gooding” and increase their competitiveness at the same time, by
creating shared value.