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Searching for the Right Backbone Structure

Posted by: Robert Albright on 9/19/2011

Since FSG’s Mark Kramer and John Kania published their article on Collective Impact in Stanford Social Innovation Review in early 2011, we have received numerous questions about the most appropriate supporting infrastructure – or “backbone organization” – to sustain a successful Collective Impact strategy.

Backbone organizations can serve many functions, such as providing overall project strategic direction, facilitating effective dialogue between partners, managing data collection and analysis, and coordinating community outreach. As my colleague Javier Hernandez noted in his recent blog, backbones range from being funders themselves to being completely separate entities from funders.

Through secondary research and interviews, we have identified a variety of potential backbone structures, each with their own strengths and drawbacks depending on local or issue-specific context. More centralized approaches include funder-based, new nonprofit, existing nonprofit, and government backbones.

  • Funder-Based: One or more private funders or corporate funders can initiate a Collective Impact strategy as a planner, financier, convener, and facilitator. Funder-based backbones, such as the Calgary Homeless Foundation, have the benefit of being able to secure start-up funding and recurring resources. Funder-based backbones also have the power and influence to bring other funders and other partners to the table. However, funder-based backbones must prioritize broad community buy-in, particularly if the effort is driven by one primary funder.
  • New Nonprofit: A newly created entity can be created by one or more funders to serve as a backbone. Newly created nonprofit backbones, such as the Community Center for Education Results (CCER) in Seattle, can bring neutrality and clarity of focus to the issue. However, a potential concern for newly created entities is managing perceived competition for funding with other local nonprofits.
  • Existing Nonprofit: An established nonprofit can also take the lead in coordinating a Collective Impact strategy. For example, Opportunity Chicago is led and administered by the Chicago Jobs Council, a well-established non-profit organization that has 30 years of experience in economic development. While existing nonprofits may have credibility and an understanding of the issue, they may not be able to focus solely on the Collective Impact strategy given other competing priorities.
  • Government: A local or state-level government can also potentially provide supporting infrastructure for a Collective Impact strategy by leveraging existing public sector resources. For example, the obesity reduction initiative Shape Up Somerville is staffed by Somerville’s local health department, in partnership with Tufts University and other local players. Government-led backbones may provide credibility by attracting multiple partners, but they must react quickly to changing needs and plan for funding alternatives given potential public financing constraints.

While many backbone structures are centralized with one entity, there are other examples of decentralized backbones where responsibility is shared across multiple organizations. Philadelphia’s dropout reduction effort, Project U-Turn, is managed by the Philadelphia Youth Network, but the strategy is jointly managed through a citywide collaborative with the local school district, city agencies, foundations, and youth-serving organizations. Similarly, the Magnolia Place Community Initiative in Los Angeles has dedicated staff that drives the work, but there are multiple partner organizations playing key pieces of the backbone role as well, such as data collection and analysis.

Decentralized backbone structures can result in more buy-in if roles and responsibilities are clearly articulated. Backbones with shared responsibility across multiple organizations can also bring multiple strengths to the table. Despite the benefits of this shared structure, some drawbacks may include difficulty coordinating activities and sustaining the work across multiple partners. These decentralized approaches can be less efficient and more process-heavy given the number of partners involved, particularly if there is not clear division of responsibilities or if staff is not explicitly allocated.

When determining an appropriate backbone structure, whether it is centralized or decentralized, it is important to take into account local or issue-specific context and consider the extent to which the new or existing backbone organizations meet these criteria: ability to secure funding, perceived neutrality, clear ownership of issue, broad community buy-in, and strong convening power. Many of the most promising Collective Impact examples have a backbone that meets some – if not all – of these criteria in providing overall strategic direction.

We look forward to sharing other promising examples of Collective Impact in practice in future blog posts, including those efforts that have identified the right backbone structure to provide supporting infrastructure.



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Dan Bassill
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The name "backbone" organizations is an interesting one. It seems that if one has the funding base or the civic reach and visibility needed, they could be effective at pulling together a group aimed a collective problem solving.

However, can you show examples of smaller organizations and/or individuals who have a vision for change but must do community organizing for many years in order to reach the stage where they have a formal role as a "community backbone" organization?

I've been building an information portal to draw people and ideas together and constantly am finding new tools to do that. This Debategraph is from the UK but connects my ideas with others from throughout the world. http://debategraph.org/mentoring_kids_to_careers

I wonder how many others are using tools like this to frame a vision and build a network?
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Robert Albright
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Dan - thanks for your comment. We have seen instances where smaller organizations have catalyzed a Collective Impact strategy over several years.

One example is the Franklin County Communities that Care coalition, which is dedicated to youth wellness in rural Franklin County, Massachusetts. The coalition started in 2001 with the efforts of two nonprofits focused on youth health and wellness. After spending over a year planning, they were able to garner commitment from a range of community organizations to align resources and activities to the coalition’s common agenda. Over a 7 year period, they saw dramatic declines in youth alcohol and drug abuse.

In future blog posts, we'll look to spotlight other examples of effective community engagement in Collective Impact. Thanks again for your feedback.
Jenny Bogoni
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As lead staff person for Project U-Turn at its backbone organization (Philadelphia Youth Network), I would not have characterized Project U-Turn as having a decentralized backbone – on the contrary, most of the activity is centralized out of our offices. While it is true that PYN shares the responsibility for articulating the vision and direction of Project U-Turn with the collaborative’s partners, from our experience, this is in fact a key--even definitional-- characteristic of a collective impact effort and not a sign that the backbone is decentralized. In order to come to the shared vision, PYN carefully plans and facilitates collaborative meetings that include sharing and analyzing key data and research and facilitated discussions that lead the group to a consensus for action. If a backbone agency is owning the vision, it could run the risk of diminishing opportunities for cross-sector buy-in, mutual accountability and aligned resources.
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Robert Albright
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Jenny - thank you for the additional detail on Project U-Turn. We will make sure our future references to Project U-Turn indicate that Philadelphia Youth Network is playing a critical role as planner and facilitator. You also make a good point about the importance of group consensus for action. Clearly, there needs to be buy-in across partners so that the initiative doesn't rest on one organization's shoulders.

Also, I like the distinction in your next comment about citywide intermediary organization. It is definitely worth calling out the unique aspects of that type of organization, which is somewhat of a mix between the new nonprofit and funder backbone roles as you illustrate.
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Robert Albright
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Jenny - thank you for the additional detail on Project U-Turn. We will make sure our future references to Project U-Turn indicate that Philadelphia Youth Network is playing a critical role as planner and facilitator. You also make a good point about the importance of group consensus for action. Clearly, there needs to be buy-in across partners so that the initiative doesn't rest on one organization's shoulders.

Also, I like the distinction in your next comment about citywide intermediary organization. It is definitely worth calling out the unique aspects of that type of organization, which is somewhat of a mix between the new nonprofit and funder backbone roles as you illustrate.
Jenny Bogoni
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I believe there is another model for centralized backbone organizations which you did not mention – although perhaps you saw it as part of either the existing or new non-profit – and that is a city-wide intermediary organization. These might be united ways, or organizations such as ours which exist solely as intermediaries not as program implementers. An intermediary approach is in some ways a blend of the funder and non-profit approaches. We have funds to distribute toward the agenda, but we are also raising funds to support the activities identified as priority interventions by the collaborative. Unlike a nonprofit, we are not program implementers ourselves and are often more neutral than most non-profits in the given geography. Unlike the non-profit approaches mentioned in this blog, the intermediary backbone organization can focus solely on the collective impact effort – it is, in fact, often central to our existence.
Karen Pittman
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Thanks for your comments Jenny, they echo the comment I was going to offer. Intermediary organizations, including but by no means limited to United Ways, are often looked to first to play the backbone support role because they have many if not all of the desiered characteristics. They don't run usually programs, they can administer grants, they have broad respect and connections and staff with "boundary spanning" skills needed to do the work. They also frequently have a deeper apreciation of the value and effort involved in being a true "intermediary" -- a skill that, as you note, is critical to the success of collective impact efforts. In our experience, the "home base" of the backbone support organization is much less important than its ability to satisfy these criteria.
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